How does the design process work?

Once you're signed on with your deposit, we'll send you an invite to a shared Trello board. This is where we'll share inspiration photos, ideas, comments, map out your strategy for reaching your clients/customers, and where you'll receive your very first drafts. This process continues until your final files are uploaded and you can download them directly from the board!

To learn more about how Trello works, click here.


What am I getting by paying more than other designers?

We've spent the last 5 years researching and targeting a very specific type of people and they're flocking to our doors daily. This is entirely due to our mission and the visuals that represent it. You visuals shouldn't just be pretty, but they should draw your clients/customers in and actually convert them for you. You need to establish the whole picture and start creating the experience that your consumer wants to be a part of - this starts with a solid brand. This is an investment in better marketing and a brand that works for you while you sleep.


What does it mean to be a retainer client?

Being a retainer client means that you work with us on a monthly basis. Every retainer client pays a $500 deposit up front to secure their spot and start date. Once you're locked in, you pay a monthly fee that includes a certain amount of hours/images depending on your needs.


How do I reach out to Lilah for a phone call?

We're excited you want to chat! See our schedule here: www.thehigginscreative.com/call


What if I just want to hire you for a small project?

It's a much better deal to work with us long term, or within a package, but feel free to schedule a call to see how we can work together.

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